RETURNS

Goods must be returned in their original condition. Goods which are returned incomplete, damaged or worn will not be accepted.

What is the time limit for returning goods?
You have a period of 30 days (from the date you received the parcel) in which to return your ítem.
How do I return an item?
The item should be returned only to the address below. We recommend that you retain your proof of posting:

Notre Maison
C/ Santo Angel 2
28043 Madrid
Spain.
How long will it take to process my return?
You will receive an initial email confirming that your parcel has reached us and then a further one confirming that your return is being processed.

Your return will be processed within 7 days, but we endeavor to deal with your request within 72 hours of your parcel reaching us.
Do I have to pay the delivery charge when I return an item?
You are responsible for the cost of returning ítems. We recommend that you retain your proof of posting.