Returns & exchanges
Something not quite right? Returns and exchanges are open for 15 days after delivery, all through our returns partner REVER.
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1
Start the return
Open the returns portal with the order number and the email used at checkout.
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2
Choose refund or exchange
Pick the pieces going back, a refund or a different size, and how the parcel travels.
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3
Send it back
Pack it with the tags on. Refunds go out within 14 days of the return notice or once the parcel arrives, whichever comes first.
Conditions
- Within 15 days of delivery
- Unworn and unwashed
- Original tags and packaging on
Return costs
- Spain
- 6,95€
- European Union
- 9,95€
- Great Britain, Switzerland & Norway
- 14,95€
- Rest of the world
- 19,95€
The return cost is shown in the portal and taken off the refund.
Questions: info@maisonh.com
Full terms: Right of withdrawal